Frequently Asked Questions

Everything you need to know about HONEYTAP and the easy-harvest beehive experience.

How does HONEYTAP work?

HONEYTAP is a wooden beehive with an external harvesting mechanism. When honey is ready, the beekeeper uses the supplied harvesting tool to activate the mechanism from outside the hive, allowing honey to flow directly into a container — without needing to open the hive or remove frames for extraction.

How do I know when honey is ready to harvest?

[PLACEHOLDER — Please add your guidance on how to assess honey readiness, e.g. checking capped frames or using an inspection window if applicable.]

How is honey collected?

Position your chosen container beneath the collection point, activate the harvesting mechanism using the supplied tool, and honey flows directly from the hive into your container. The process is designed to be straightforward and approachable.

Does the hive arrive assembled?

[PLACEHOLDER — Please confirm whether the hive arrives pre-assembled, flat-packed, or partially assembled. Include assembly time estimate if known.]

What bees can be used with HONEYTAP?

[PLACEHOLDER — Please confirm which bee species or frame standards are compatible with the HONEYTAP hive. Do not make claims without verified information.]

What is included with HONEYTAP?

[PLACEHOLDER — Please list the exact contents of the package once confirmed. Possible contents may include: hive body, harvesting frames, harvesting tool, collection accessories, assembly components and instructions. State “contents may vary by package” if applicable.]

How is the hive maintained?

[PLACEHOLDER — Please add guidance on routine hive maintenance, inspection schedules and any care requirements specific to the HONEYTAP design.]

How are the harvesting components cleaned?

[PLACEHOLDER — Please add cleaning instructions for the harvesting frames and mechanism. Do not claim food-safe or certified materials without verified information.]

How long does shipping take?

[PLACEHOLDER — Please add your confirmed shipping timeframes and delivery regions here. Be transparent and realistic about delivery expectations.]

What is your return policy?

[PLACEHOLDER — Please add your confirmed return and refund policy here, including timeframe, condition requirements and process. Be clear and transparent.]

Have a question that’s not answered here? Get in touch and we’ll be happy to help.